S.P.A.C.E. to Lead
In this newsletter, we explore the real challenges leaders face today—from balancing stability and agility, to setting healthy boundaries, to rethinking feedback. Each article offers fresh insights and practical tools to help you and your team thrive
BEHAVIOURshift
Women have seats at the table, but too often their voices go unheard. Cindy’s latest article reminds us: representation is only the start—listening is the real work.
Cultural Intelligence
AI mirrors the perspective of our prompts—biases, blind spots, and all. By bringing Cultural Intelligence (CQ) into prompting, we can create learning that’s not just efficient, but inclusive, meaningful, and reflective of diverse ways of thinking
BEHAVIOURshift
Are you a leader who meticulously crafts every sentence before speaking—or do you trust your instincts and hope your message lands? Regardless of your style, every leader faces the same hidden trap: the illusion of clarity.
Cybersecurity
Phishing isn’t about intelligence—it’s about attention, timing, and emotion. As AI makes scams more convincing, resilience comes from empathetic, realistic training that builds awareness and confidence without eroding trust.
AI
Coaching is personal. It’s built on trust, presence, and human connection. So when I tell people I’ve been training an AI version of myself to coach, I usually get one of two reactions: fascination or discomfort. And honestly, I’ve felt both. As an executive, leadership, management and
By Cindy Benning In the fast-paced landscape of modern business, leaders are often preoccupied with tangible challenges such as inefficiencies, missed deadlines, and declining performance metrics. However, some of the most detrimental obstacles are not immediately visible. Instead, they emerge from ingrained behavioural patterns within an organization’s culture. These
Navigating the AI Revolution Contributed by Jamie Billingham Introduction: The Fear Factor The rise of AI sparks both excitement and uncertainty. Its potential to revolutionize industries is clear, but many leaders worry about balancing innovation with workforce stability, navigating ethical concerns like bias and privacy, or simply keeping up with
Cultural Intelligence
Contributed by Carlos Cadogan In 2025, organizations and leaders will encounter opportunities and challenges that will significantly impact their productivity and revenue. One major challenge will be finding ways to inspire and motivate their employees. Employees are facing unprecedented challenges, and numerous studies reveal a significant decline in engagement and
BEHAVIOURshift
Contributed by Cindy Benning Toxic environments undermine the very foundation of psychological safety, making it difficult for teams to thrive. However, fostering a psychologically safe environment can be a powerful antidote to toxicity. In 2008, Dr. David Rock introduced the SCARF model in his seminal paper, “SCARF: A Brain-Based Model
Coaching as Leaders
Hello to all dedicated accountants, gamers, digital artists, social media managers, and everyone who spends long hours at a desk! Have you noticed a common challenge we all face? That persistent discomfort between the shoulder blades and neck that often intensifies during or after a long workday. It’s that
Coaching as Leaders
Incorporating coaching skills into leadership practice is more than asking powerful questions or offering feedback—it’s about being fully present. Coaching presence is one of the core competencies for professionally trained coaches (International Coaching Federation – ICF) and is one of the most transformative skills a leader can adopt. It