When a strike ends, the real work begins — rebuilding trust, restoring connection, and leading with empathy. Returning to work isn’t just operational; it’s deeply human. Leaders who approach this moment with care can turn disruption into renewal.
AI won’t replace coaching—it can extend it. By reframing AI as a third voice in the coaching relationship, we create a reflective triad of client, coach, and AI—each bringing presence, curiosity, and insight to deepen awareness and sustain growth between conversations.
A team being stuck is not a sign of failure — it’s where innovation and understanding are born. Learn how to hold space for the messy middle and turn conflict into collaboration.
Words hold history, identity, and emotion. Before we judge what someone says—or how they say it—what if we paused to ask why we’re reacting? Sometimes the power isn’t in the word itself, but in the space we create to understand it.
Teams grow most when certainty is scarce. The Stacey Matrix reminds us that innovation and collaboration thrive in complexity—where answers aren’t obvious, but learning and collective strength emerge.
In this newsletter, we explore the real challenges leaders face today—from balancing stability and agility, to setting healthy boundaries, to rethinking feedback. Each article offers fresh insights and practical tools to help you and your team thrive
Leaders today face a paradox: provide stability so teams feel safe, while staying agile enough to adapt in uncertain times. True leadership lies in holding both—creating space where people feel grounded and ready to change.
Women have seats at the table, but too often their voices go unheard. Cindy’s latest article reminds us: representation is only the start—listening is the real work.
AI mirrors the perspective of our prompts—biases, blind spots, and all. By bringing Cultural Intelligence (CQ) into prompting, we can create learning that’s not just efficient, but inclusive, meaningful, and reflective of diverse ways of thinking
Are you a leader who meticulously crafts every sentence before speaking—or do you trust your instincts and hope your message lands? Regardless of your style, every leader faces the same hidden trap: the illusion of clarity.
AI Cannot Know Us—But It Can Help Us Know Ourselves A recent post I read described someone’s unease after asking AI for “crazy accurate feedback.” The results felt revealing at first, but upon reflection, they were simply broad archetypes—the kind of vague truths anyone might identify with.
Phishing isn’t about intelligence—it’s about attention, timing, and emotion. As AI makes scams more convincing, resilience comes from empathetic, realistic training that builds awareness and confidence without eroding trust.
We’re excited to share that TeamShift Magazine has a fresh new design — cleaner, sharper, and easier to explore. While the look has shifted, our purpose hasn’t changed. You’ll still find: * Practical tips for leaders who want to grow with clarity and purpose * Fresh insights for teams to
Coaching as Leaders
Power can feel uncomfortable, yet it’s essential in leadership. The challenge is balancing authority with culture—using power not to control, but to influence, connect, and create spaces where teams thrive.
Methods & Models
David LeBlanc, Aug. 29, 2025 As leaders, one of our greatest responsibilities is to create conditions for our people to grow. Not just to do their jobs well today, but to stretch into who they can become tomorrow. A useful way to think about this comes from the psychologist Lev
AI
Coaching is personal. It’s built on trust, presence, and human connection. So when I tell people I’ve been training an AI version of myself to coach, I usually get one of two reactions: fascination or discomfort. And honestly, I’ve felt both. As an executive, leadership, management and
Methods & Models
Recently, while teaching in a team coaching program where I serve as faculty, I had the opportunity to introduce a deceptively simple yet profoundly insightful model—The Four Truths, developed by Dr. Glenda Eoyang and the Human Systems Dynamics Institute. In our work with teams, it’s easy to get
Methods & Models
In a recent LinkedIn post, Chris Mullen, Ph.D., SHRM-SCP, offered a compelling insight into the evolving definition of leadership. He writes: “Future leaders won’t be the smartest in the room—they’ll be the ones who build a room where everyone is empowered to be their smartest.” This
S.P.A.C.E. to Lead
Teams, at their best, are dynamic systems—complex, adaptive, and filled with potential. But high-performing teams don’t emerge from strategy alone. They are cultivated through intentional space: to reflect, realign, and re-engage. That’s the essence of Space to Team. As leaders, many of us have embraced the S.
Coaching as Leaders
Lately, I’ve been struck by a recurring pattern across the leaders and teams I work with – these leaders are impressive. They are experienced, capable, insightful, and committed. By every external measure, they are “good leaders.” And yet, when I step into the team environment, I often find that their
By Cindy Benning In the fast-paced landscape of modern business, leaders are often preoccupied with tangible challenges such as inefficiencies, missed deadlines, and declining performance metrics. However, some of the most detrimental obstacles are not immediately visible. Instead, they emerge from ingrained behavioural patterns within an organization’s culture. These
S.P.A.C.E. to Lead
Contributed by David LeBlanc If you’ve ever stood in the heart of Grand Central Station in New York City, you know the feeling. The architecture is stunning, but it’s the energy that defines the experience—people rushing in every direction, announcements echoing, trains arriving and departing, information boards
Navigating the AI Revolution Contributed by Jamie Billingham Introduction: The Fear Factor The rise of AI sparks both excitement and uncertainty. Its potential to revolutionize industries is clear, but many leaders worry about balancing innovation with workforce stability, navigating ethical concerns like bias and privacy, or simply keeping up with
As we continue the theme of leaders creating space to enhance and refine their practice, we loved this post from Dr. Thomas Funke ( https://www.linkedin.com/in/drthomasfunke/ ) You can’t just rely on your hard skills. Technical skills aren’t enough to be a great leader. The really